Returns Policy

Items are sent after payment.

Shipping to Switzerland is free from an amount of 70 chf, otherwise the price of shipping to Switzerland is 9 chf.

No return without valid reason (a defect in the goods).

The price in €uro is equal to the price in Swiss francs.

For shipping outside Switzerland, 20€ will be added

Shipping to Europe is free from a purchase of 150/€

Otherwise the usual sales rules are applied :

Price
The prices displayed in the store are indicated in Swiss francs and are also valid for euros.

You can pay in Euro to our Banque Postale Française account
The items benefit from a guarantee. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) which we ask you to keep carefully. Not covered: damage due to poor maintenance or normal wear and tear.

Payment terms
Payment methods: Paypal payment, payment by bank transfer, checks or cash.

Delivery and transportation
Available items are sent by post within approximately one week.
PLEASE NOTE: kokoso does not deliver its packages to post office boxes and does not deliver any goods to minors or customers under guardianship, unless authorized in writing by the parents or guardian.

Return or exchange of goods:

No return without valid reason (a defect in the goods)!

Postbank Switzerland

Doris Margel

Postfinance CH -1630 Bulle Kontonummer 12-31417-5

IBAN: CH98 0900 0000 1203 1417 5

BIC POFICHBEXXX

> Pay the payment in Euro to the French post office bank and send proof of payment:

The postal bank

11 Rue Bourseul F – 75900 PARIS

IBAN: FR72 2004 1000 0105 1643 2V02 033

BIC: PSSTFRPPPAR